Last week our move was delayed by one week. Our buyers got in "appraisal hell" with the house they are selling. All seems to be resolved now but it has required a huge amount of rescheduling. When I called our moving company to reschedule I expected to get alot of "heat." Per the contract with them we were on the edge of a penalty for late rescheduling.
Instead of "heat" what I heard was, "Oh that must create alot of stress for you...It happens all the time...We are flexible...Do you know when you might want to reschedule...No, you don't have to decide right this minute...Talk it over and call me back." What a difference their attitude made in relieving my stress and anxiety!
If only we each could understand the power we have to relieve stress in others' lives!
Today, in what interaction can you be "flexible" and relieve the stress in someone's life? Your co-worker, your spouse, your kids??
Blessings-Penny
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