We have had lots of interaction with nurses, doctors and related health professionals over the past year. Some has been directly between my husband or myself for our own health issues and some with relatives going through some very serious problems. Unfortunately many of the interactions have been less than satisfactory.
One problem over and over seems to be lack of communication but another problem is a sense that the person really was not confident in the procedure or information they were giving us. However this week we had a wonderful example of a group of nurses who were very experienced and gave a sense that they knew what they were doing. These were nurses who assisted in an outpatient procedure for my husband. First there were the registration nurses who knew him from previous procedures at that hospital. They remembered him which gave a sense of familiarity plus the education was thorough. The day of the procedure, the critical care nurses who prepared him for the procedure and took care of him following it were efficient, friendly, personal and clearly knew what they were doing. These nurses had a high level of certification which means they were experienced and had demonstrated they knew their stuff through rigorous testing.
The bottom line was he felt safe. There is a gift in placing your life in the hands of people are professional and confident in their own abilities. That confidence was evident in the way they performed their technical skills plus in the way they communicated with each other and with us.
Are you confident in the profession or job you have? Do you continue to gain education and experience? Do you make the people around you feel safe? If that job is being a parent, do you continue to grow and learn as your children grow, learn and present different challenges? Does your family feel safe?
As my husband was wheeled into the procedure room, I kissed him and reminded him of what he often reminds me, "Whether I live or whether I die, I am with God," (St. Paul) That is the ultimate place of feeling safe.
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